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Frequently Asked Questions

 

Home Owner's Insurance:


What do I do if nobody will sell me a home owners insurance policy?

A FAIR plan is available for those who will not be granted home insurance privately.  Essentially it is an insurer of last resort.  An insurance agent or insurance broker can help you decide if you qualify, as some states do not offer such a plan.  Talking to an industry expert can also lead to other avenues depending on a individual factors. 

I filed a claim to my insurance agent or claim service, what happens now?

The insurance claims process can take varying amounts of time depending on what steps need to be taken and the timely manner in which and individual addresses a claim.  Listed are some of the general steps that are taken:

1.  Claim is received at local claim office
2.  A call is made to the insured filing the claim to review statement and address procedures
3.  It is determined whether inspection is warranted.  If not, then a settlement check is decided once additional information is received
4.  If warranted, a field adjuster is assigned and an appointment is made.
5.  It is then determined if a contractor is needed.  If so, then everyone meets and an estimate is prepared.  Once determined, then a check is given for total damages.  If a contractor is not neccessary, then the adjuster prepares an estimate and issues a check.
6.  Some wish to find a contractor after the loss is settled.  In this case the insured should have the contractor update the adjuster concerning any mistakes.
7.  A final decision will be reached and a check will be issued if agreed upon. 

Is flood insurance really needed?

It depends.  If the area one is insured often has flooding issues, then yes.  If not, then maybe not.  The majority of basic home owner insurance plans do not touch flood insurance.  The National Flood Insurance Program determines most of the flood insurance policies in the U.S.  In sum, it is a judgement call for those insured and should be looked into so a sound decision will be reached.

Can I get Insurance if my dog bit someone or I own a certain breed of dog?

Obtaining home owners insurance can be difficult for anyone who owns a dog who has bitten another person.  Also, certain breeds of dogs (Pit Bull, Rottweiler, ect.) may make it difficult to find the coverage desired.  While hard, it is not neccessarily impossible.  Some insurance plans agree to cover everything except the actions of the dog.  Also, there are insurance companies that don't "discriminate" based on breed, rather past history of the dog and the owner.  The best advice is to contact and insurance broker or agent and have them help in determining which insurance company will best work with you. 

Why is it so hard for Florida residents to find home insurance and what can I do?

Because of the high volume of hurricanes, Florida residents may have difficulty in obtaining home insurance.  Many standard programs will not cover for all damages, especially if caused by a hurricane.  You can contact the Florida Windstorm Underwriting Association who can align you with the policy needed.

Another option is to call Florida's Citizens Property Insurance Corporation who will help those who need it most.  Their support line is: 888-685-1555.

Is there earthquake insurance for those in California?

Yes, it is possible for California residents to obtain earthquake insurance, depending on past history.

The California Earthquake Authority (CEA) also has coverage options for homes without previous damages.  There are also independent plans that an insurance broker or insurance agent can refer you to.

 
 
 
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